1. Are you still being asked for a License ID and Password?
You rebooted too early. Please read our step-by-step installation guide.

2. Can't find the email with your download link?
Please add us to your whitelist. (Note that special discount orders are manually processed after we receive your License ID and Password. You may submit it in a support ticket or via email.)

3. Need the upgrade for the secondary ripper?
Please download it from here. (New version available. Upgrade recommended.)

4. Can't re-activate old software?
I have a License ID and Password
I have a License ID, Password, and Customer ID (from the former 321 Studios)